Collaboration can be a rewarding and enjoyable creative experience, especially when everyone’s on the same page around ground rules and expectations.  

These terms and conditions have been prepared to create a reliable, straightforward business relationship between you (the client), and me (Shannon, the writer) at Centrepiece Writing Studio. 

Whether we are working together on a speech, a personal bio, or any other creative project, here are the Centrepiece policies that will shape our work together.

 

Timeframes

A specific timeframe for the first draft will be agreed upon in writing. 

I always encourage clients to start the writing process early, to provide enough time to make revisions, solicit feedback (if necessary), practice (if applicable), and ensure this work is suited to your specific needs.

That said, I can usually accommodate short turnarounds if needed. It just means we’ll have less time for all the other nice-to-haves.

 

Invoicing, Deposits, and Payments

Unless otherwise agreed upon, work will start when the deposit is received.

Final invoices:

A final invoice for the second payment will be sent on the earliest of two options:

1. The client confirms the work has been completed to their satisfaction; or 
2. The first business day following the event date specified in the contract.

Any remaining fees are due from the client within 15 calendar days of the final invoice date.

Payment can be made through e-transfer (preferred) or PayPal.

Payments received beyond the 15-day grace period will incur a late fee of 1.65% per month.

 

Work Scope - Shannon Agrees To:

• Carry out work to the scope, deadlines and prices agreed upon in the contract.
• Follow any special instructions provided by the client and agreed by the writer.
• Treat the client with respect, professionalism, honesty, and integrity at all times.
• Respond to communications within a reasonable timeframe, normally within 12 to 24 hours.
• Unless otherwise agreed upon, all drafts and final versions will be sent electronically.  
• Retain archived documents for two years.

 

The Client Agrees To:

• Provide supporting information, topics, guidance, ideas, and other material as requested by the writer to allow for the creation of the written work.
• Identify key dates, and/or other relevant details about the requested work.
• Answer any questions asked by the writer.
• Solicit and manage feedback from others, if desired.
• Provide timely feedback on drafts and other content as requested by the writer.
• Pay the deposit and fees to the writer within agreed-upon timeframes.
• Print electronic documents, as needed.
• Save documents for future reference in the location and manner of their choice.

 

Out Of Scope - What Is Not Included In The Price

Anything not listed under “Scope” is not included.

Any reasonable requests for additional work beyond the original agreement will be considered, and may be subject to additional charges. 

Any change requests must be made by the client in writing. 

Should these changes negate any part of the work already completed at the time of the changes, the client accepts responsibility for payment for any work completed to date. 

 

Final Acceptance Of The Work

Upon completion of the work to your satisfaction, and payment of any remaining fees, this contract will be considered fulfilled. 

Once the work is completed, Shannon releases responsibility for the work, and you are free to do with it as you wish.

 

Single Point Of Contact

Shannon can be reached by email at: [email protected].

In order to keep the project moving and maintain clear lines of accountability, Shannon will communicate, seek feedback and accept edit requests only from the client named in the contract, unless otherwise agreed upon.

The client is welcome to seek out additional feedback from others; however, if stylistic differences arise (family dynamics anyone?), it is solely up to the client to manage any disagreements.

If it is essential for you to add another point of contact, an additional charge may be applied.

 

Confidentiality

I value your confidentiality, and act accordingly.

If you have specific concerns about confidentiality or require a non-disclosure agreement, please let me know.   

 

Cancellation of Work

Writing is a collaborative effort, and your input and feedback help make each draft stronger than the last. If you’re not happy with the existing draft, let’s work through it.

That said, life happens. In the unlikely event that you need to cancel our work together, you are responsible for paying for work completed to date.  

Any cancellations must be made in writing, and provide as much notice as possible.